Clinical Coordinator, Quality Assurance

Location: 
Long Beach Medical Center
Schedule: 
Full Time
Shift: 
Day Job
Job Listing: 
LON006048
Quality Assurance, Patient Safety
Position Summary:

The Quality Assurance Clinical Coordinator is responsible for leading, developing and coordinating the measurement, analysis and improvement of quality at Long Beach Memorial (LBM), and Miller Children's and Women's Hospital Long Beach (MCWHLB) through multidisciplinary Care-Line teams, unit-based PI teams and other hospital structures.

Essential Job Outcomes & Functions:
  • Develops a plan and coordinates ongoing data collection for the measurement, assessment, and improvement of outcomes. Reviews, coordinates, and authors/create reports as necessary to ensure appropriate communication and reporting of performance improvement and quality control activities throughout the Medical Center. Maintains comprehensive clinical knowledge of specified patient population.
  • The Quality Assurance Clinical Coordinator is responsible for leading, developing and coordinating the measurement, analysis and improvement of quality at Long Beach Memorial (LBM), and Miller Children's and Women's Hospital Long Beach (MCWHLB) through multidisciplinary Care-Line teams, unit-based PI teams and other hospital structures.
  • Maintains comprehensive knowledge of clinical data acquisition methodologies, data correction methodologies, and data entry methodologies for assigned measures and data bases. Attends and participates in department education and training in-services.
  • Provides leadership and participates in various Quality Council level meetings. Act as a consultant to hospital staff, physician, and hospital leadership related to measure definitions, inclusion/exclusion criteria, documentation requirements, etc., providing education as needed, including timely updates when definitions and guidelines are changed.
  • Promotes the Performance Improvement model with Hospital Departments and Care-Line Teams for both strategic and specific PI projects. Provides ongoing education and training services throughout medical center including but not limited to prioritization, facilitation, and communication of performance improvement projects. Identifies areas for improvement and recommends/facilitates action plans to improve performance.
  • Responsible for timely data retrieval, data entry, and data submission taking into consideration internal and external reporting requirements.
  • Identifies critical information that could be evaluated and used during the reappointment process of the medical staff. Recognizes variance as an opportunity for improvement. Assists with ongoing survey preparedness and continuous readiness. Ensures and promotes regulatory compliance through survey readiness activities and storyboard identification and preparation.
  • Conducts ongoing survey of departments assigned related to compliance with Joint Commission, CMS Conditions of Participation, Title 22,etc. Completes a report of survey findings and reports back to department leadership. Consistently applies infection control policies/procedures.
  • Maintains a high level of confidentiality in all aspects of performance. Protects confidentiality of medical record during any review process. Collection and utilization of physician specific patient care information for internal quality improvement use only. Blinds physician specific information for broad internal or any external presentations. Maintains confidentiality of discussions occurring at medical staff committee meetings. Secures any necessary consents for release of information as indicated by Medical Executive Committee (MEC).
  • Performs other duties as assigned.
Qualifications: 

Qualifications/Work Experience:

  • 5+ years experience in acute hospital setting required. Previous QA/QI Management experience preferred.
  • Excellent organizational, data management, and interpersonal skills.
  • Knowledge of various agencies and regulations pertaining to The Joint Commission, CMS, CDPH, Title 22, Medicare, Medi-Cal, IMQ, etc.
  • Experience in performance improvement application and outcomes. Excellent computer skills in a Microsoft Windows environment including Word, Excel, and PowerPoint.

Education/Licensure/Certification:

  • Bachelor's Degree required.
  • Master's degree in healthcare related field is preferred.
  • CA RN license required.
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