Clinical Training Specialist II

MCSS-MemorialCare Shared Svcs
Full Time
Day Job
Job Listing: 
Educator Instructor Teacher
A Clinical Training Specialist II facilitates the organization�s successful utilization of clinical technology. In collaboration with Physician Society, Best Practice teams and leadership throughout MemorialCare Health System, a CTS ensures IT efficiencies and functionalities are understood both with physicians in our hospitals and Ambulatory settings as well as staff in Ambulatory settings. This role supports our strategic Physicians as Partners initiative and is well respected throughout health care systems nationally.
Essential Functions and Responsibilities of the Job
  • Lead physician one-to one IT training effort in hospitals and to physicians and staff in Ambulatory setting
  • Communicate effectively in a timely, proactive and professional manner
  • Collaborate with multiple teams/vendors enterprise wide to ensure proper design of physician/staff workflows
  • Ongoing learning and increased knowledge of Epic EHR and other clinical systems
  • Mentor other teams on �at the elbow� support, customer service and outreach etiquette
  • Be at work and be on time
  • Follow company policies, procedures and directives
  • Interact in a positive and constructive manner
  • Prioritize and multitask
  • Minimum 5 years of experience in health care, customer service and/or information services.
  • Practice management experience or use of medical terminology is desirable.
  • Must possess excellent organizational, presentational and listening/verbal skills.
  • Must excel in fast-paced environment and be self-motivated.
  • Must be available for limited travel and occasional evening/weekend hours.
  • Should possess a propensity for technology.
  • Proficiency in Microsoft Office products required.
  • Must be comfortable with daily local calls on private physician practices, working independently and as a team and meeting aggressive deadlines.
  • Must have valid driver�s license and auto insurance.
  • We require a high school diploma or GED certificate.
  • College degree
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