Epic Analyst - Professional Billing

MCSS-MemorialCare Shared Svcs
Full Time
Day Job
Job Listing: 
Information Technology - Computer

Purpose Statement / Position Summary

Members of the MemorialCare Epic job family, work side by side with our end users to install the Epic software, help lead and manage workflow/software changes, and ultimately transform the way that MemorialCare provides healthcare. MemorialCare's Epic Team develops creative strategies to achieve common end goals while collaborating with our end users.

Under general supervision, the Epic Analyst � Professional Billing provides an intermediate level of operational and application build assistance in completing application assignments to meet customer goals and desired outcomes. They typically are responsible for projects/change requests, performing workflow analysis, build, and documentation in collaboration with internal and external team members.

Essential Functions and Responsibilities of the Job

  • Provide Epic build support for Professional Billing application needs related to projects, change requests, and at times maintenance of business demands
  • Develop and maintain appropriate end-user references
  • Demonstrate effective communication to achieve establish goals
  • Be at work and be on time
  • Follow company policies, procedures and directives
  • Interact in a positive and constructive manner
  • Prioritize and multitask


  • Minimum 1 year healthcare experience in a technical, revenue, or clinical operations role required
  • Minimum 1 year experience with healthcare, billing, managed care or EMR Security software preferred
  • Demonstrated knowledge of Epic Professional Billing software, as well as operation(s) supported by the application preferred
  • Demonstrated proficiency with information systems technology including the Microsoft Office Products required
  • Demonstrated ability to effectively utilize system tools to meet functionality needs of users
  • Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines
  • Has held a previous role participating in team projects with exhibited interpersonal cooperation
  • Demonstrated use of effective communication and interpersonal relations to achieve established goals


  • High School diploma or GED required; Associate degree preferred
  • Epic Proficiency in Professional Billing application obtained within first year in new role
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