Insurance Verifier-FT/Days

Location: 
SMMC-SMMC Hospital
Schedule: 
Full Time
Shift: 
Day Job
Job Listing: 
ORA001557
Front Office Assistant, Receptionist, Customer Service
The Insurance Verifier is under the direction of the Supervisor/ Manager of Admitting. The verifier obtains insurance benefits, eligibility, authorization numbers, and obtains the patients financial responsibility through the Price estimator functionality in Epic. The insurance verifier pre-registers patients compiling accurate demographic, insurance and employer information. The verifier assists in reviewing accounts in the workqueues and assists with training new staff. The verifier is knowledgeable of the hospital’s insurance contracts. The verifier promotes a positive team environment and maintains effective working relationships with all customers which includes co-workers, clinicians, patients, and others.
Qualifications: 
 Experience:
  • 2 or more years of experience in Admitting, insurance verification, or business office
  • Strong customer service skills
  • Ability to communicate effectively and clearly in both written and verbal form.
  • General knowledge of insurance payors: PPO, HMO, POS, EPO, Medicare, Medi-Cal, & Caloptima
  • Bi-lingual (English, Spanish, or Vietnamese) preferred
  • Positive work ethic
  • General computer skills required including: electronic medical record and Microsoft Office
  • Knowledge of medical terminology preferred

Education:

  • High school graduate required
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