Patient Access Scheduler, OR - Per-Diem/Variable (3pm-11:30pm)

Location: 
SMMC-SMMC Hospital
Schedule: 
Per Diem
Shift: 
Variable
Job Listing: 
SAD002702
Administrative, Clerical

Position Summary

The O.R./Cath Lab Scheduler performs centralized scheduling for all invasive procedures.  Schedules inpatient and outpatient surgery, Cath and Vascular Lab procedures OU procedures, Labor & Delivery procedures, G.I. Lab procedures, as well as, ancillary procedures in EPIC.  Collects and compiles accurate information for hospital records and timely reimbursement.  Coordinates procedures accurately to ensure proper equipment, time, personnel and location.  Demonstrates technical expertise in all aspects of scheduling.  Maintains effective patient flow and completes the Scheduling and

Pre-admitting process in a timely manner to assist in prompt treatment of the patient.Assists with the scheduling process by maintaining the surgery and department schedules in collaboration with the health care team, maintaining and achieving fiscal and quality care goals.Multi-task oriented with the ability to prioritize and coordinate the essential job function.Maintains effective working relations with coworkers, nurses, physicians, and other hospital staff members in order to insure workflow effectiveness.Greets and assists all customers and visitors, whether in person or by telephone, using guest relation techniques while professionally representing the visions and values of MemorialCare Saddleback Medical Center.

Essential Functions and Responsibilities of the Job

  • Schedule invasive procedures for the O.R., Anesthesia, Cath Lab, Vascular Lab, OU, and CVOU
  • using the appropriate scheduling system.
  • Obtain patient information for hospital admission/registration office.
  • Verify physician suspension and privilege lists.
  • Maintain effective patient flow and complete the scheduling/pre-admitting process.
  • Provide excellent customer service and maintain effective working relations with coworkers, office
  • staff and hospital staff members.
  • Be at work and be on time
  • Follow company policies, procedures and directives
  • Interact in a positive and constructive manner
  • Prioritize and multitask
Qualifications: 

Experience

  • A minimum of 2 years scheduling experience in a hospital or office setting
  • Must have strong customer service and computer skills.

Education

  • High school diploma or GED preferred
  • Medical terminology course preferred
  • Bilingual (English/Spanish) preferred
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