Sr. IS Trainer - Epic EMR

MCSS-MemorialCare Shared Svcs
Full Time
Day Job
Job Listing: 
Information Technology - Computer

Purpose Statement / Position Summary

MemorialCare's IS trainers are responsible for developing the knowledge and skills of our workforce. They ensure that our workforce can meet its current and future business objectives and deliver quality services that meet our customers� needs. They develop and facilitate training strategies and plan initiatives working with clinical, patient access, financial system, or Analytics/Business Intelligence groups. This position�s primary Epic Application to train are: Optime/Anesthesia + other clinical applications.

Sr. IS Trainers complete the analysis, design, development, implementation and evaluation of MemorialCare's complex software training. They help to increase end-user�s efficient utilization of core systems such as the Epic electronic medical record or the analytics portfolio to enhance their workflows, documentation, and reporting outputs across the enterprise.As an intermediary between the IS Trainer and IS Trainer, Lead the Sr. IS Trainer works to determine training objectives, assist new training team members as they join the team, and assist in curriculum development to achieve strategic goals and initiatives.They partner to design and deliver standardized system training programs aligned with operational workflows for a wide variety of audiences addressing team and individual accountabilities.



  • Minimum of 3 years� relevant software experience or Analytics/Business Intelligence experience

  • Minimum of 3 years successful project management experience required

  • Minimum of 3 years� experience in instructional design and development of web-based and e-learning strongly preferred

  • Experienced proficiency in Master train environment (i.e. MST) build preferred when working with Epic as the primary supported system

  • Demonstrated proficiency in adult learning theory, motivation, and development. Experienced in instructional education, training, and/or customer service preferred

  • Experienced with technical training development, eLearning development tools, and learning management systems preferred.

  • Proven competence in leading projects; evidence of progress in project management assignments.

  • Past success working independently as well as in a team situation while meeting aggressive deadlines

  • Demonstrated proficiency in Microsoft Office Products required

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