Manager, Imaging Services

Title: Manager, Imaging Services

Location: Fountain Valley, CA

Department: Radiology Diagnostic

Status: Full Time

Shift: Days

Pay Range*: $126,000.00 - $189,000.00

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. 

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

Under the general direction of the Director of Imaging Services, the Imaging Services Manager leads and manages the operational activities for assigned modalities, locations and support areas. While the range of duties and responsibilities is broad and varied, the position’s major responsibilities are managing all day-to-day operations including the delivery of care, human resource management, equipment oversight, and performance improvement activities. The Manager is a positive and effective member of the Imaging team, fostering a customer/patient focused perspective and ensuring a strong commitment to organizational service standards. 

The Imaging Services Manager participates as an important member of the department’s team to address and resolve broad management, patient scheduling, patient and staff safety, workflows, operational monitoring, regulatory compliance, public relations and the overall timeliness and quality of services provided to customers in assigned sections and across the department.

Essential Functions and Responsibilities of the Job

• Provides leadership and expertise in assuring staff scheduling coincides with volumes and schedules within the department.
• Provides support to Department LEADS assisting in staffing issues, and employee and patient satisfaction scores.
• Works with LEADS to assure equipment is maintained, PM’s completed and works with Director to assure replacement planning is in place.
• Implement change in a positive, sensitive and forward-thinking manner.
• Effective managerial, administrative and leadership abilities as applied to the management of daily operations.
• Work effectively in a cross-functional team environment, interacting positively and productively with staff, physicians and other hospital personnel.
• Work independently and to use initiative and independent judgement.
• Effective communication skills both in written and verbal presentation in a manner that is open and that fosters trust, credibility and understanding.
• Proficient working knowledge (or ability to learn quickly) of computer software such as EMR, PACS, purchasing, and Radiology Reporting software.
• Effective analytical ability and organizational skills with attention to detail and prioritization.
• Follow company policies, procedures and directives.
• Ability to prioritize and multitask.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience

• 3 years health care Imaging operations, supervisory experience or 5 years of progressive relevant Imaging experience with demonstrated leadership skills – required

Education/Licensure/Certification:

• Graduate of an accredited Radiology/Medical Imaging school – required
• Certification by appropriate Radiology/Medical Imaging body through the American Registry of Radiologic Technologists (ARRT), American Registry for Diagnostic Medical Sonography (ARDMS) or Nuclear Medicine Technology Certification Board (NMTCB) - required
• Basic Life Support (BLS) through the American Heart Association – required
•  Bachelor’s degree in business, Health Care Administration or another relevant field - preferred