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Supervisor, ER/Admitting - FT/Variable

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Location: Fountain Valley, California

Schedule: Full-time

Shift: Full-time

Job Listing: ORA003888

This position requires the full understanding and active participation in fulfilling the mission of Orange Coast Medical Center and Saddleback Medical Center. It is expected that the employee demonstrates behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Orange Coast Medical Center and Saddleback Medical Center's strategic plan and participate in and advocate performance improvement/patient safety activities.

The Admitting ER Supervisor reports directly to the Admitting Manager. The supervisor is responsible for the admitting employees working in the emergency room at both Orange County campuses. The ER admitting department is 24/7. The supervisor ensures that both departments operate efficiently and effectively by providing educational and training information to the team. Assists in completing staff evaluations. Assists with the cash drawer and deposit as needed. Stays within the department budget and works on minimizing overtime. Assists with the monthly schedules to ensure adequate coverage.  The supervisor participates as a member of the management team and helps to resolve issues as they arise. Promotes a positive team environment and maintains effective working relationships with all team members. Fills in when needed to ensure there is coverage and that all tasks are completed. Responsible for working and updating accounts on the work-queues. Employee exhibits independent judgment and has a thorough understanding of department and hospital procedures.

  • Minimum of 3 or more years of supervisory experience in ER admitting, business office, physician office, or healthcare equivalent.
  • Knowledgeable and familiar with all aspects of the admitting department.
  • Strong customer service skills.
  • Ability to communicate effectively in both written and verbal form.
  • General knowledge of insurance payors: PPO, HMO, POS, EPO, Medicare, Medi-Cal, & Cal-Optima.
  • Bi-lingual (English/Spanish, or English/Vietnamese) preferred.
  • Positive work ethic.
  • General computer skills required including electronic medical records and Microsoft Office.
  • Medical terminology course or certificate preferred.
  • Some college preferred.

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Photo of Brindilyn Berger
"I love working at Miller Children's & Women's Hospital Long Beach because I value working for a company that invests in its employees and the community we serve. From the support and guidance I receive from managers who value my professional and personal growth; to being able to work alongside colleagues who are dedicated to help their patients and families. I feel inspired every day to do the work that I love alongside people who share a similar vision."
- Brindilyn Berger, Child Life Specialist

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