Lead Registration Representative, Breast Center - FT/Days
Location: Laguna Hills, California
Job Listing: SAD004502
Working under the supervision of the Admitting Manager, the Admitting/ER/Breast Center Lead oversees the operations of his/her shift. The Lead will assist staff members when questions and issues arrive resolving them whenever possible and escalating them to the Admitting Manager as needed. The Lead will assist with staff coverage for call outs. The Lead may be asked to assist with the department schedule. The Lead will assist in the training of new hires/transfers to the department and with follow-up training needs as identified. The Lead will promote Teamwork by setting an example of efficiency and excellent customer service with patients, clinicians and co-workers.
This position requires the full understanding and active participation in fulfilling the mission of MemorialCare Saddleback Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Orange Coast Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities.
- Familiar with all aspects of Admitting, multi-task oriented with ability to prioritize essential job functions
- Knowledge of insurance and ability to identify group on the insurance card
- Minimum of 1-year experience in hospital setting.
- Previous Lead experience preferred.
- Bilingual (English/Spanish) preferred.
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"I love working at Miller Children's & Women's Hospital Long Beach because I value working for a company that invests in its employees and the community we serve. From the support and guidance I receive from managers who value my professional and personal growth; to being able to work alongside colleagues who are dedicated to help their patients and families. I feel inspired every day to do the work that I love alongside people who share a similar vision."