Registration Representative PD (On call) Days
Location: Laguna Hills, California
Schedule: Per Diem
Shift: Per Diem
Job Listing: SAD003160
Memorial's centers of excellence are renowned for prevention, diagnosis and
treatment of cancer, heart disease, stroke, pulmonary disease, orthopedics and
diabetes; and for leadership in emergency medicine, critical care medicine,
breast health, outpatient rehabilitation, advanced imaging, women's health,
geriatric care and surgery, including robotic-assisted procedures.
Saddleback Memorial Medical Center (Orange County, CA) has consistently been named one of Healthgrades' America's 50 Best Hospitals, an achievement gained by just 1% of the nation's hospitals. It has also been honored among Truven Health Analytics' Top 50 Cardiovascular Hospitals in the U.S., consecutively voted Orange County's #1 Best Hospital in the Orange County Register's Best of Orange County poll of readers and has appeared on both Becker's Hospital Review and Thomson Reuters' lists of America's Best Hospitals. Saddleback Memorial's U.S. News & World Report 'high-performance' ranking categories included Heart Failure, Hip Replacement, Knee Replacement and Chronic Obstructive Pulmonary Disease.
The Registration /Pre-Registration
Representative is responsible for completing all registrations of patients
presenting for procedures, admissions or the Emergency Room. The Representative
must collect and verify demographic and insurance information so that the
patient can be accurately identified and billed for their services. Excellent
customer service must be maintained with all patients and co-workers.
This position requires the full understanding and active participation in fulfilling the mission of Saddleback Memorial Medical Center. It is expected that the employee demonstrate behavior consistent with our core values; Accountability, Best Practices, Compassion and Synergy. The Employee shall support Saddleback Memorial Medical Center's strategic plan and participate in and advocate performance improvement/patient safety activities.
Strong Customer Service Skills
1-2 years Medical Office/Admitting/Registration or equivalent healthcare experience
Computer skills required
Medical Billing or Terminology courses preferred
Bilingual (English/Spanish) preferred (as applicable)
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"I love working at Miller Children's & Women's Hospital Long Beach because I value working for a company that invests in its employees and the community we serve. From the support and guidance I receive from managers who value my professional and personal growth; to being able to work alongside colleagues who are dedicated to help their patients and families. I feel inspired every day to do the work that I love alongside people who share a similar vision."