Title: Clinical Documentation Specialist

Location: Fountain Valley, CA / Predominately Remote (Must be located in California)

Department: Document Improvement

Status: Full-Time

Shift: Days (8hr)

Pay Range*: $53.45/hr - $77.50/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

This position is responsible for initiating and completing the concurrent review of medical records to ensure the information documented accurately reflects the patient’s severity of illness, clinical treatment, risk of mortality, and quality and intensity of care.  Reviews include verifying that clinical conditions are documented in diagnostic format to ensure appropriate reporting, identifying query opportunities to clarify or validate clinical conditions, assigning principal and secondary diagnoses and/or procedures for appropriate designation of DRG and LOS, and identifying quality indicators and codes that contribute to reportable quality metrics and compliance standards.  

Essential Functions and Responsibilities of the Job

1. Computer, internet, and word processing experience required.
2. Excellent verbal and written communication skills.
3. Collaborative interaction and effective education skills with the medical staff and ancillary departments to collegially discuss clinical aspects of care is vital.
4. Ability to perform accurate patient chart review analysis and data collection.
5. Ability to prioritize essential functions and multitask utilizing multiple resources and applications (including but not limited to: 3M 360, EPIC, Outlook, Microsoft Teams, Zoom, SharePoint)
6. Ability to demonstrate integrated knowledge of job specific competencies.
7. Follow company and department policies, procedures, and directives.
8. Maintain HIPAA and patient confidentiality at all times.
9. Ability to work autonomously and productively in a remote work environment while adhering to all company security policies and remote-work agreement. 
10. Ability to interact in a positive and constructive manner.
11. Completes initial concurrent review process and subsequent reviews for all selected admissions to initiate the clinical documentation review process. Documents findings and identifies clinical documentation clarification(s) opportunities regarding diagnosis specificity, documentation inconsistencies/conflicts, quality of care/patient safety, and resource utilization. 
12. Identifies principal diagnosis, secondary diagnoses, and procedures to assign a concurrent working DRG based on the clinical picture. Collaborates with medical staff, medical records coder, and CDI leadership to determine a final DRG that supports an accurate reflection of severity of illness, risk of mortality, and utilization of resources. Reconciles DRG mismatches with coders and CDI coordinators in a respectful and positive manner.
13. Queries the medical staff to obtain accurate and complete chart documentation that appropriately supports the severity of illness. Maintains department, organization, and industry compliance in query process.  
14. Meets department productivity for CDI reviews inclusive of initial reviews, secondary reviews, retrospective reviews, DRG mismatch analysis, and query follow-ups.
15. Meets minimum threshold in monthly audits for quality, compliance, workflow, and outcomes.
16. Employs strong understanding of coding guidelines and working knowledge of CMS, NCHS, and AHA guidelines and their impact on reimbursement, quality metrics, utilization management, and physician/health system statistics.
17. Takes responsibility for various projects as assigned by management and performs any additional/miscellaneous duties (not inclusive of job description) as requested by the management team within the scope of knowledge/ability.
18. “Other duties as assigned”  

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.