Title:Project Manager, Value Improvement Office

Location: Fountain Valley, Hybrid

Department:Value Improvement Office (VIO)

Status: Full Time

Shift: Day

Pay Range*: $114,504.00 - $166,046.40/annually

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Value Improvement Office (VIO) Project Management Office (PMO) division is responsible for a range of activities related to the design, planning, execution, facilitation, implementation, and completion of non-information technology operational projects adhering to timeline, budget, and scope.They oversee all aspects of MemorialCare VOI PMO projects and are responsible for working closely with the project stakeholders, including vendor management.Throughout the course of projects, they assign responsibilities, monitor and report on progress of projects, as well as prepare reports for leadership regarding the status of the project.

The Project Manager provides consulting, scoping analysis, and overall project management related to the organization’s operational initiatives. The role is responsible for utilizing the end-to-end project management process from executive approval through governance, planning, implementation to warm hand off to operations, and post-go-live review. This position works independently with executive leaders, multi-disciplinary teams across the healthcare system, and external stakeholders to manage and successfully implement each project and acts as the point of accountability for delivering large scale, complex, and cross-functional implementations on time and on budget.

Essential Functions and Responsibilities of the Job

• Manages all phases of assigned projects including initiation, definition and planning, execution, monitoring and cost control, and project close out. Works to identify and define project requirements, scope, and objectives
• Assists all stakeholders in making sure overall project needs and objectives are understood and executed as projects evolve through the development cycle.  Where necessary, applies assertiveness to ensure that the project moves along and that decisions are made in a timely manner.
• Develops project strategies, defines project schedules, manages resources and equipment, develops plans and reports, and tracks information.
• Evaluate project performance and setting quality and performance standards
• Identifies and resolves problems of varying complexity that arise in and outside of the department
• Conducts root cause analysis of problems and take actions to prevent recurring instances of issues
• Develop and maintain project budgets and oversee expenditures/procurement
• Coordinates and manages project governance requests throughout their lifecycle and ensures proper documentation and communication to all stakeholders.
• Facilitates project meetings; documents and follows-up on actions and decisions.  Records and distributes meeting minutes within a timely manner.
• Ensures that both client and VIO teams’ needs are met as projects evolve, monitors project progress, handles issues that arise, and communicates regularly on project developments to relevant participants in efforts to maintain overall visibility.
• Ensures proper communication on assigned tasks, both internally to the Team and externally to stakeholders. Responsible for aligning expectations to clearly define requirements and deliver expected results for assigned project tasks.
• Creates and maintains documentation, plans, templates, and reports on assigned tasks.
• Helps prepare project proposals, timeframes, and schedule, breaking projects out into measurable milestones.
• Monitors and reports on progress against established project milestones related to working hours, plans, and expenditures, utilizing MemorialCare provided tools. Analyzes risks, as well as opportunities and areas for improvement and reports project outcomes and/or escalates risks to appropriate individuals

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• Minimum 3 years project management or relevant experience required
• Demonstrated understanding of key areas of the healthcare business
• Understanding and application of Lean, process improvement discipline
• Demonstrated high energy levels and tolerance of tight deadlines, time pressures, and ambiguity
• Past success leading project with multiple business stakeholders, technical resources, and third parties for solutions
• Proven knowledge of PCs, collaborative computing tools, re-engineering and process improvement techniques, information management in healthcare, systems integration, and basic project finance regulations
• Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines
• Proven ability to prepare and interpret flowcharts, schedules, and step-by-step action plans
• Demonstrated proficiency with the Microsoft Suite Products required
• Demonstrated analytical, creative thinking, and problem-solving skills
• Proven superior oral and written communication and presentation skills; able to interact with individuals across all departments
• Experienced exercising good judgment in fast-paced, high-pressure work environment, with competing priorities

Education/Licensure/Certification:

• Bachelor’s degree or equivalent combination of education and relevant healthcare experience required
• Project Management Professional (PMP) or equivalent PMI recognized certification preferred
• Lean Certification preferred