Title: Scheduler III

Location: Fountain Valley

Department: Surgery Scheduling

Status: Full-time

Shift: Days

Pay Range: $23.31/hr - $33.80/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

This position requires the full understanding and active participation in fulfilling the mission of Orange Coast Memorial Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Accountability, Best Practices, Compassion Synergy and Integrity. The employee shall support Orange Coast Memorial Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities.

The Scheduler/Secretary performs a broad range of secretarial and administrative functions. This position oversees the daily operations of the perioperative scheduling, including scheduling invasive and non-invasive procedures, GI procedures and surgery procedures. S/he complies and completes accurate and timely information for patient medical records and charges utilizing the hospital computer system. The Scheduler/Secretary performs effective scheduling for efficient patient flow and completion of required documentation. S/he maintain effective working relations with co-workers, nurses and physicians, outside services and other staff members in order to ensure workflow effectiveness. S/he creates an image of quality service and demonstrates critical thinking, problem solving, tact, diplomacy, discretion and judgment.

Essential Functions and Responsibilities of the Job

1. Prioritizes workload effectively

2. Demonstrates ability to track, manage and organize projects

3. Demonstrates knowledge and understanding of patient privacy rights. Maintains confidentiality of all medical, financial and other sensitive material in printed, electronic or verbal form, which may jeopardize the privacy of patients and or employees.

4. Demonstrates the ability to use good customer service skills; acts as a liaison with all departments

5. Contributes to an effective and safe working environment.

6. Demonstrates tact, sensitivity and discretion.

7. Demonstrates the ability to communicate effectively in written and verbal formats

8. Demonstrates ability to effectively and accurately use computer programs

9. Demonstrates the ability to integrate knowledge of job specific competencies.

10. Ability to be at work and be on time

11. Ability to follow company policies, procedures and directives

12. Ability to interact in a positive and constructive manner

13. Ability to prioritize and multitask

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Experience

• One (1) year of acute care experience as unit secretary/nursing assistant or nursing student who has completed the first semester of nursing school preferred
• Scheduling, data entry, and billing experience preferred
• Computer, internet, order entry and word processing experience preferred
• Proficient in medical terminology

Education

• High School Diploma or equivalency