Title: Administrative Assistant

Location: Laguna Hills

Department: Adult Nutrition

Status: Part Time

Shift: Days

Pay Range*: $25.71/hr - $37.28/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Administrative Assistant I support’s the Cardiac Rehab and Outpatient Nutrition Departments with administrative and secretarial support. Functions include preparation of reports, statistics, written and verbal communications both internally and externally with department staff, patients, doctors and corporate contacts, patient scheduling, insurance verification, and business office coordination. The Administrative Assistant I supports the needs of the Coordinators and functions of these departments. This position is cross trained to perform the functions of the other Administrative Assistants within the departments.

Essential Functions and Responsibilities of the Job

1.Performs patient and client centered activities including scheduling, registration, insurance verification, confirmation and follow-up written and verbal communications, problem-solving, coordination with other department, hospital services, and physicians’ offices to assist with the delivery of smooth patient care.

2.Organizes and puts together Physician and client reports and billing

3.Creates and run department statistics and outcomes reports to support business activities.

4.Coordinates business office operations, room scheduling, ordering office supplies and repairs, and secretarial support including patient chart maintenance.

5.Coordination of regular and special events for the Cardiac Rehab and Outpatient Nutrition Departments including space and equipment planning, marketing materials, registration and outcomes reporting.

6.Collaboration with internal and external departments, staff, corporate contacts, vendors, patient accounts, information services, and insurance companies.

7.Ability to be at work and be on time.

8.Ability to follow company policies, procedures and directives.

9.Ability to interact in a positive and constructive manner.

10.Ability to prioritize and multitask.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Qualifications/Work Experience:

•                  Highly proficient in Microsoft Office applications such as Excel, Word, and Outlook

•                  High level of written and verbal communication skills

•                  Knowledge of various Medical Terminology preferred

•                  1 Year experience in office management preferred

•                  Previous experience in a patient care or medical office setting preferred 

Education/Licensure/Certification:

•            High School Graduate or GED equivalent preferred