Title: Brast Care Navigator

Location: Laguna Hills, CA

Department: Breast Center

Status: Full Time

Shift: Days/8hr

Pay Rate*: $50.00 - $73.00

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. 

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Breast Care Navigator works under the direction of the Executive Director of Oncology Services and supports associated medical, ancillary, and community navigation of breast care services. The position encompasses responsibility for provision of the diagnostic standards needed to navigate patients through multidisciplinary medical referral process, treatment planning and demonstrates skills as a patient advocate. This position works in partnership with the patient’s family, physicians and clinical team to ensure safety to meet the patient’s health and treatment goals. Furthermore, this position can offer decision making support, provide one on one counseling as needed, and conducts education with patients and family. Lastly, this position will assist with providing guidance to patient identified in financial “hardship and/ or dispute of services rendered,” through Patient Financial Services, social services, and community resources available.

Essential Functions and Responsibilities of the Job

• Navigates clinical recommendation and/or referrals based on American College of Radiology (ACR) practice guidelines, National Comprehensive Cancer Network (NCCN) guidelines and other recognized approved practice guidelines to support program required achievements.
• Navigates with Health Care Team the daily patient flow, including patient education of recall appointment, imaging findings, and pathology resulting. Ensure timely appointments turnaround time in support of navigating patient care through treatment planning conference process (tumor board).
• Understands the principle of clinical, physical and psychosocial needs related to breast health and disease and is capable of communicating this information to the patient and family, as appropriate.
• Ensures that patients can be guided through the services required for their treatment within MemorialCareservices as appropriate.
• Can assist the patient, if needed, with imaging, and access to available research protocols.
• Collaborates with healthcare team to support achieving quality care goals, data outcomes for breast care program services and as appropriate, supports community health events and assist as needed in investigational data review of breast health care.
• Reports and reviews agenda of approved meetings, committees, and community outreach involvement with Director.
• Ability to be at work and be on time.
• Ability to follow company policies, procedures, and directives.
• Ability to interact in a positive and constructive manner.
• Ability to prioritize and multitask.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• 5 years’ experience in Breast Healthcare services preferred.
• Proficient in computer systems, software applications, and data entry.

Education/Licensure/Certification:

• Current Licensure in ARRT, CRT, (R, M), or MA required.
• Bachelor’s degree in related field of study preferred.
• BLS certified required.
• Breast Navigator Certification preferred.