Title: Biller II

Location: Long Beach

Department: OPSC Utilization Mgmt MCH OP

Status: Full-time

Shift: Days

Pay Range: $23.31/hr - $33.80/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

Biller II is responsible for all inpatient and outpatient billing of accounts to various insurance companies and/or government agencies to ensure that PFS is capturing all revenues as timely, efficiently and accurately, as possible. This position requires excellent customer service skills. This position requires working knowledge of commercial and/or government billing processes. Works under the supervision of management performing all tasks related to hospital reimbursement.

Essential Functions and Responsibilities of the Job

1. Ability to learn and utilize patient billing software in performance of job functions.

2. Ability to accurately and timely request documentation needed from other departments to complete the billing process.

3. Ability to understand basics of coding for accurate, timely billing reimbursement.

4. Demonstrates appropriate follow-up necessary to expedite payment of billed charges.

5. Ability to recognize and apply knowledge of state and federal regulations in billing activities.

6. Able to be at work and on time, follow organization rules and procedures and directions from a Coordinator or other member of the Management staff.

7. At all times, provides professional and exceptional customer service when interacting with all customers

8. Able to adhere to all confidentially policies and procedures and carries out all tasks in a pleasant and respectful manner.

9. Ability to make suggestions for enhancements throughout the department and continually seeks opportunities to improve current policies, procedures and practices.

10. Able to recognize and perform essential duties and offers assistance to others or performs other required tasks when own assignments are completed. Performs other duties as assigned by management.

11. Ability to use critical thinking while reviewing billing and collection notes in the financial computer system to ensure that the appropriate action is taken within the billing and collection process and to ensure correct hospital reimbursement.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements / Work Experience

1 plus years previous hospital billing experience, required

Excellent interpersonal skills, required

Positive work ethic

Sufficient typing skills to meet productivity standards

Written and verbal communication skills to meet productivity standards

Bi-lingual, preferred

Knowledge of medical terminology and coding

Ability to effectively communicate

Microsoft Office experience preferred

Use of 10-key calculator by touch, preferred

Education / Licensure / Certification

High school diploma, GED equivalent, preferred

Hospital billing courses, preferred