Title: Birth Certificate Clerk

Location: Long Beach, CA

Department: Nursing Admin MCH

Status: Full-Time

Shift: Days (8hr)

Pay Range*: $21.45/hr - $24.40/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

Responsible for the accurate completion of the birth certificate process including the coordination and communication with all caregivers, patients, families, physicians and county/state agencies. Responsible for the maintenance of the patient birth certificate registration information and social security registration information. Supports quality patient care delivery, efficient patient flow and effective communication with health care team. Ensures that patient care standards are incorporated into all clinical activities.

Essential Functions and Responsibilities of the Job

1. Utilizes state operated Birth Certificate computer program to accurately input, record and submit legally sound birth certificate data ensuring regulatory compliance with State and Federal law (including adoption and surrogacy).
2. Facilitates Paternity Opportunity Program (POP) including completion and filing of forms per guidelines set forth by the state.
3. Effectively communicates with patients, staff, and management to ensure consistent and timely workflow for our patients.
4. Demonstrates strong customer service and relationship building skills specific to ancillary departments to support the Women’s and Children’s resource center.
5. Maintains the California state regulated Vital Statistics Birth Certificate program and Paternity and Surrogate Opportunity Programs complying with all county and state requirements.
6. Safely and competently uses equipment in the delivery of patient care.
7. Maintains confidentiality with all protected health information (PHI) and HIPAA related information.
8. Performs other duties as assigned.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• Excellent customer service skills required.
• Proficient in word processing and data entry, preferred.
• Proficient in medical terminology, preferred.
• Bilingual, preferred.