Title: Director Therapy Services Rehab and Respiratory

Location: Long Beach, CA.

Department: Rehab

Status: Full Time

Shift: Day

Pay Range*: $171,000- 235,000/annually

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

Ensures quality of care, patient-first focus and adequate patient access in daily operations within Occupational Therapy, Physical Therapy, Respiratory, and Speech Therapy services supporting Long Beach / Miller Children’s Medical Center through fiscal responsibility, resource allocation, continual process improvement, quality assurance and collaboration with physician and administrative leadership. Works with the Service Line leadership team toward the end goal of positioning Long Beach / Miller Children’s Medical Center to be the most advanced and comprehensive center for Therapy Services in California, achieved through the over-arching organizational strategies of Patient-First, clinically integrated, quality outcome-driven model of care. Works with Long Beach / Miller Children’s Medical Center leadership and Faculty to develop and oversee an operational strategy deployment to deliver the clinical, research, and education missions of the department.

Essential Functions and Responsibilities of the Job

Facilitates the development of the collective Therapy Services organization through coordination, growth, and marketing initiatives with appropriate entities across the inpatient and outpatient system of care.

Participates in a multidisciplinary approach for the development of strategic initiatives, tactics, and implementation plan in partnership with senior executives, service line nurse leadership, shared services management, and physician leadership.

Collaborates with Case Management, Social Work and Post-Acute Care leadership to ensure hospital and medical system throughput goals are addressed from a Therapy perspective.

Develops and implements ongoing quality and operational process improvements through the demonstration of quantifiable clinical and operational outcomes, safety management, and operational efficiency in collaboration with physicians, nursing, and operational leaders.

Participates in, and when necessary, collaborates to develop new programs and marketing plans for the Therapy Services organization according to identified need.

Monitors space and resource utilization to support requirements. Ensures budget targets are achieved.

Prepares and submits operational and capital budget recommendations for assigned service line for Senior Leadership approval; revises as appropriate. Reviews, modifies, and approves budget recommendations of assigned departments, programs or sections as part of annual budgeting process. Monitors assigned budget(s) and adheres to budget and productivity guidelines.

Responsible for the P&L of each department, including developing and implementing tools to improve efficiency, productivity, and overall financial performance

Demonstrates and practices a workstyle reflecting the mission, vision, and values of Long Beach / Miller Children’s Medicine

Participates in the selection of new service line team members, orients, and trains new team members. Ensures competence of assigned team members and compliance with regulatory requirements, organizational policy, and performance requirements. Forecasts staffing needs, defines position requirements, and ensures team member development needs are met.

Ensures Joint Commission and regulatory standards are met across all services.

Hiring new employees, evaluating performance, managing teams when necessary, facilitating ongoing learning and development

Cultivates, coordinates, coaches, and supports service line operations in collaboration with physician and nurse leadership to create culture of world class service excellence across the inpatient and outpatient care continuums, as appropriate. Plans short- and long-term changes that improve the efficiency in the delivery of patient care.

Assists with maintenance of information systems and all procedural statistics as determined necessary for quality, outcomes, growth, & development.

Partners with physician leadership to maintain and build new internal and external physician relationships.

Provides recommendation and input into the service line annual goals consistent with institutional goals, needs of the community, and future directions of healthcare. Creates updates and maintains service line metrics and analytics reporting process, including the communication of such metrics and analytics.

Directs the development, enhancement and maintenance of information systems through subordinate computing staff to support operations. Ensures that internal systems complement University-wide systems, and that information is reconciled on a regular basis.

Oversees billing operations through subordinate staff, ensuring maximum net revenues, efficiency, and effectiveness in collecting accounts receivables.

Selects and grows talented individuals. Empowers others with the authority they need to be successful. Identifies and supports developmental initiatives and opportunities. Takes time to mentor and support direct reports. Recognizes and rewards people for excellent performance.

Fosters energy, enthusiasm, commitment, and an environment where people want to excel. Demonstrates respect for diversity in people, ideas, and backgrounds. Aligns actions with MemorialCare’s Mission, Vision, and Values. Maintains positive relationships with MemorialCare’s physician partners and practices mutual respect between hospital staff and our physician partners. Provides feedback in a way that facilitates improvement and growth. Delegates responsibilities to build team capability and manage workload.

Updates job knowledge by participating in educational opportunities; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices, participating in professional societies.

Updates job knowledge by participating in educational opportunities; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices, participating in professional societies.

Performs other duties as assigned. 

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

Minimum 10 years’ experience in physical therapy, occupational therapy, or speech-language pathology preferred.

Minimum 5 years’ management experience in physical therapy, occupational therapy, or speech-language pathology preferred.

Education/Licensure/Certification:

Master's degree in physical therapy, occupational therapy, respiratory, or speech-language pathology required.

Physical Therapist - PT (CA DCA) license in occupational therapy, respiratory, or speech-language pathology in lieu of physical therapy required.

Basic Life Support (BLS) Healthcare Provider from American Heart Association required.

Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association required.

Fire Life Safety Training (LA City) required. If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date.