Title: Medical Staff Coordinator

Location: Long Beach, CA

Department: Medical Staff

Status: Full-time

Shift: Days

Pay Range*: $34.00/hr - $49.00/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

Responsible for coordinating all medical staff activities and acts as a liaison between the medical staff and administration. Provides oversight for credentialing and privileging and is responsible for the timely and accurate processing of all applications and related documents. Supports all meetings, communications, and regulatory requirements for the assigned specialties.

Essential Functions and Responsibilities of the Job

• Manages, assesses and analyzes the credentialing and privileging processes. Responsible for timely and accurate processing of applications, reappointments, and database management. The ability to analyze/assess verified information and data on both initial applications, reappointments and Ongoing Professional Practice Evaluation (OPPE) to assure appropriate qualifications and current clinical competence is met. File maintenance of initial applications with updated profiles tracking progress of application; timely oversight on provisional members regarding proctoring.
• Coordinates all medical staff activities including meeting preparation and post meeting follow up to include agenda formulation, pre-meeting preparation of materials and notices, documentation of proceedings, meeting minutes, maintenance of records and follow up on action items which are tracked to completion.
• Creates and prepares reports to document the findings, conclusions, recommendations, and actions taken at various medical staff committees (may include Peer Review or Professionalism) with timely follow up with action items. Reviews the effectiveness of the actions taken.
• Provides education and assistance in the development of mechanisms to assess physician performance. Identifies potential risks, and consults on disciplinary action when appropriate, using knowledge of regulatory agency requirements, medico legal history, medical staff issues, respective hospital departmental, section rules, regulations, bylaws or policies and procedures.
• Establishes and maintains courteous, cooperative relations when interfacing with the medical staff, administration, ancillary departments, physician office staff and other healthcare providers. Interacts and coordinates with Quality, Medical Records, Risk Management and fellow medical staff professionals as it relates to medical review functions and reappointment or reappraisal.
• Provides education and assistance in the development of mechanisms to assess physician performance. Identifies potential risks, and consults on disciplinary action when appropriate, using knowledge of regulatory agency requirements, medico legal history, medical staff issues, respective hospital departmental, section rules, regulations, bylaws or policies and procedures.
• Establishes and maintains courteous, cooperative relations when interfacing with the medical staff, administration, ancillary departments, physician office staff and other healthcare providers. Interacts and coordinates with Quality, Medical Records, Risk Management and fellow medical staff professionals as it relates to medical review functions and reappointment or reappraisal.
• Initiates and formulates annual review of department or section rules and regulations, for compliance with medical staff hospital-wide rules and regulations or bylaws and outside regulatory bodies for assigned areas of responsibility. Creates, analyzes and maintains department or section related rules and regulations, and clinical privilege forms. Assesses clinical privilege forms related to areas of responsibilities for appropriate bundling, qualifications, current clinical competence, reappointment maintenance criteria and clarity to assist with the credentialing/privileging process.
• Maintains and adheres to all processes as identified in regulatory agency standards, medical staff bylaws, rules and regs and governing body bylaws to assure patient quality and safety and a successful passing of The Joint Commission survey with no areas of improvement identified. Communicates standards to counterparts to assist in achieving compliance and participation in related survey processes.
• Maintains accurate, current and confidential computer database for members of the medical staff and allied health professionals. Acts as a troubleshooter utilizing the credentialing data base assuring interfaces to all other MemorialCare systems are accurate and assures privileging information for medical staff members is current, with privileging criteria being met.
• Assists the Medical Staff Services Director and/or Manager in identifying opportunities for improvement or special projects and acts as a facilitator in implementing.
• Performs other duties as assigned.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• Minimum 2 years' experience in all aspects of medical staff services management.
• Broad knowledge in areas of accreditation standards, medico legal issues, state and federal regulations, supervision of medical staff functions required.
• Demonstrate outstanding interpersonal and communication skills, be able to work independently and achieve desired results preferred.
• Excellent computer skills in a Microsoft Windows environment including Word, Excel, Access and PowerPoint preferred.

Education/Licensure/Certification:

• Minimum High School diploma required.
• Associate’s degree in medical staff services management (MSSM) or equivalent preferred.
• Certified Professional in Medical Services Management (CPMSM or CPCS) along with maintenance of ongoing continuing education preferred.