Director, Virtual Care

Location: 
MMF-Medical Foundation
Schedule: 
Full Time
Shift: 
Day Job
Job Listing: 
MEM003257
Management Administration
Virtual care is a system-wide strategic priority focused on creating value through new patient growth, operational efficiency, population health, and consumer engagement. The Director is responsible for the overall strategy, development and deployment of virtual health tools and capabilities and building associated revenue and/or cost-reduction models to support a sustainable program. The Virtual Health strategy is intended to enhance access to services through information and communication technology to support customers seeking care, facilitate efficient care team communication and virtually enable external providers seeking consultation services at a distance.
The Director Virtual Care is responsible for planning, coordinating, implementing, supporting, directing, and evaluating the strategy and all activities of MemorialCare Medical Foundation�s virtual healthcare services. This includes the direction and leadership of operational, financial, programmatic and personnel activities for the department.
The Director works closely with a variety of stakeholders, coordinating the identification and deployment of new tele-medicine technologies and supportive strategies across the organization, with an emphasis on optimizing customer access and convenience in addition to enabling a variety of new patient care models.
Qualifications: 
  • Requires excellent communication, interpersonal, and organizational skills to work collaboratively with technical, administrative and physician leaders throughout the organization. 
  • Ability to navigate complex change management projects. 
  • Familiarity with medical group operations and care delivery in a heavily managed care market. 
  • Prefer prior knowledge and experience implementing new delivery models, particularly tele-health or virtual health.
Education:
Bachelor�s degree in Healthcare Management, Business Administration, IT or related field required; Master�s degree preferred.
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