Physician Billing Supervisor

MMF-Medical Foundation
Full Time
Day Job
Job Listing: 
Management Administration
Purpose Statement / Position Summary

The Supervisor of Physician Billing is responsible for working patient accounts and monitoring the members of the Physician Billing department while setting a positive example for the team.Supports the leadership team in meeting the vision and strategic direction of the department and organization.

Essential Functions and Responsibilities of the Job

  • Demonstrate strong verbal and written communication skills
  • Provide professional and courteous service to all customers
  • Maintain clean, well-organized, properly stocked and secure working area.
  • Maintain complete patient/employer confidentiality at all times per company and HIPAA requirements
  • Perform job functions in accordance with current departmental Standards, Polices and Procedures
  • Demonstrate support of the department by assisting the team, appropriating work and providing/monitoring training as needed
  • Attend and participate in mandatory meetings
  • Accommodate changes in workload within the department
  • Inform leadership when problems may interfere with work being completed on time
  • Use initiative to resolve problems with appropriate action and follow through
  • Be at work and be on time
  • Follow company policies, procedures and directive
  • Interact in a positive and constructive manner
  • Prioritize and multitask

Essential Job Outcomes

  • Supervise daily operations of Physician Billing Services team in order to ensure appropriate assignments, production and quality.
  • Perform supervisory review of the assigned team(s) tasks, including quality and productivity.
  • Assist with all other development of job standards.
  • When appropriate assist with PTO requests and all timekeeping duties.
  • Motivate team members to consistently improve and excel.
  • Assist with staffing, including but not limited to hiring, disciplinary actions and individual and team meetings.
  • Participate in process improvement.
  • �Other duties as assigned�


  • High School or equivalent


  • Minimum five (5) years� experience in patient account billing and collections; with two (2) years� of supervisory experience.
  • General computer skills, Excel, and Word including the ability to use the internet and learn other computer applications.
  • Professionalism, good judgment and time management skills required.
  • Excellent problem solving skills.
  • General knowledge of medical terminology and ICD10 coding.
  • Working knowledge of general medical office procedures required.
  • Working knowledge of legal aspects of patient and insurance collections.
  • 40 WPM typing, verifiable
  • 10 key by touch
  • Must have good listening skills and the ability to communicate clearly and effectively.
  • Preferred CPC or CCS but not mandatory
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