Sr.Clinical Risk Manager, Risk Management--FT

Location: 
MCSS-MemorialCare Shared Svcs
Schedule: 
Full Time
Shift: 
Day Job
Job Listing: 
MEM002995
Quality Assurance, Patient Safety
Position Summary:
Under the direction of the Executive Director, Sr. Clinical Risk Manager, Perioperative Services develops risk mitigation and pro-active patient safety initiatives with the goal of minimizing adverse effects on perioperative patients and/or losses to the organization. This role will work in collaboration with the VP of Perioperative Services in identification and development of standardized system wide improvement processes.
Duties & Responsibilities:
  • Develop goals and sets objectives for system wide risk mitigation strategies related to perioperative services in line with strategic plan
  • Develop and maintain strong collaborative relationships with hospital and medical staff leaders
  • Oversees and assists in development of patient safety activities to implement MHS and national initiatives
  • Provides key lessons learned for campuses and assists in development of key lessons learned for system wide learning
  • Maintain knowledge of national benchmarks and best practice for perioperative services
  • Participates in hospital/medical staff committee meetings and Medical Centers as required.  Attends and serves on professional/civic service organizations as hospital representative.
  • Facilitate all activities regarding actual or alleged perioperative services liability (not including Workers' Compensation) relative to patients, employees, physicians, and visitors.
  • Acts as primary liaison between Corporate Risk Management and the Medical Centers for obstetrical services and others as assigned.
  • Works collaboratively with other departments, including but not limited to, the Director of Quality/Performance Improvement, Senior Executive Team, physician leaders.
  • Coordinates investigation of sentinel and adverse events (under H&S code 1279.1) Available in a consultative role in response to CDPH inquiries and regulatory requirements.
  • Functions in a teaching and consultative role for staff and provider education. Evaluates and recommends solutions relating to facility and patient safety, which fosters continuous improvement.
  • Provide consultative services and acts as a resource to administration, physicians, patients, clinical risk managers and employees relating to risk management services.
  • Evaluates programs and develops processes as needed to mitigate risk and improve Patient Safety processes.
  • Ensures compliance with regulatory requirements related to same.
  • Enhances professional growth and development through participation in educational programs, professional affiliations, current literature, in service meetings, and workshops.
  • Facilitate investigation and corrective action planning of sentinel events.
  • Maintain oversight for review and completion of event reporting, accuracy of data for dashboards.
  • Provide input and collaboration with patient/family grievance process for early resolution and mitigation of claims.
Qualifications: 
Experience:
  • Ability to collaborate in team environment and produce positive outcomes
  • Diplomatic communication skills to effectively interact with staff, patients & families, as well as physicians and administration; to facilitate resolution of conflict and promote corrective actions
  • Lean knowledge or certification for continuous improvement
  • Facilitate improvements to achieve high reliability working with physicians, clinicians and other personnel
  • Previous risk management experience preferred

Education:

  • Advanced college degree preferred (minimum of Bachelor’s Degree required)
  • RN or clinical license with minimum of at least 5 years required
  • Certification in risk management/patient safety obtained within 1 year of hire
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