Licensed Vocational Nurse Hospice Intake (LVN)

Title: Hospice Intake Nurse (LVN)

Location: Laguna Hills, CA

Department: Hospice - Outpatient

Status: Full-time

Shift: Days (8hr shifts)

Pay Range*: $29.00/hr - $43.00/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

This position serves as a liaison between Hospice and the Community, Case Managers, Physicians, Patients and Families to ensure continuity of quality care to the hospice patient. This position facilitates & assists in the day-to-day operations of the intake process and is accountable for a smooth admission throughout a patient's/family's transition from admission to the Interdisciplinary Care team. This position will ensure prompt and appropriate delivery of patient care in accordance with physician orders and State & Federal regulations.

This position requires the full understanding and active participation in fulfilling the mission of Saddleback Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Saddleback Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities.

Essential Functions and Responsibilities of the Job

• Ability to perform Patient Intake & Referral processes and/or the insurance per industry standard.
• Ability to demonstrate excellent oral/written communication and interpersonal skills as well as active listening.
• Must exhibit a professional and empathetic demeanor at all times.
• Ability to be a team player - to form and function as a cohesive team.
• Demonstrate a strong level of honesty regardless of the situation and be sensitive when communicating with others while expressing empathy.
• Ability to prioritize and multitask
• Accepts and coordinates Agency referrals in a manner which will foster positive patient, family and referral source satisfaction and provide the most accurate information; demonstrating the highest possible quality of work and efficient in data collection in the EMR system.
• Demonstrates proficiency at insurance coverage verification, benefit authorization, and reimbursement negotiation with third party payers.
• Ability to build and maintain relationships with referral sources.
• Demonstrates leadership in professional activities to promote agency development and personal growth
• Meets goals for CAHPS survey
• “Other duties as assigned”

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• One-year practical experience as an LVN and knowledge of home health and or hospice required.
• Excellent computer skills.
• Time management and organizational skills, attention to detail, and a focus on completion of tasks, are critical.

Education/Licensure/Certification:

• Current California LVN license required