Physician Relations Liaison
Location: Long Beach, California
Schedule: Full-time
Shift: Full-time
Job Listing: LON013340
Title: Physician Relations Liaison
Location: Long Beach
Department: Physician Services
Status: Full Time
Shift: Day/On-Site
Pay Range: $91,457.60 - $132,620.80/annually
MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.
Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.
Position Summary
Under the direction of the Director of Business Development and Physician Relations, this role is responsible for using sales, marketing, and strategic efforts to build and expand service line market share in the community. Responsible for establishing and maintaining positive relationships with identified current and potential physicians and their office staff. The physician relations liaison troubleshoots service matters by working with internal hospital leaders and administrators to improve processes and create ease of access. Identifies issues/needs in our market and works with the team to resolve issues and promote growth. The physician liaison is also responsible for contacting, welcoming and orienting new physicians to the hospital.
Essential Functions and Responsibilities of the Job
- Impacts achievement of business development team growth goals by developing strong physician relationships and strategies to influence their engagement with Long Beach Medical Center.
- Performs extensive field work (more than 50% of work-week) to ensure positive relationships with physicians/staff, proactively identify practice changes, gather market intelligence, and identify/implement growth strategies.
- Collaborates with administration, physicians, and product line leaders to achieve growth objectives.
- Actively participates in product line business development teams. Prepares and presents reports appropriate for each business development team demonstrating thorough preparation.
- Ability to utilize sales principles including obtaining appointments, creating interest, overcoming objections and closing.
- Demonstrates effective communication skills in on-on-one and group settings.
- Ability to create, understand and summarize reports utilizing Customer Relationship Management tools, Excel, Word, additional data resources and PowerPoint.
- Demonstrates strong organizational skills to ensure fastidious follow up and closure on physician matters and Business Development initiatives.
- Ability to be at work and be on time
- Ability to follow company policies, procedures and directives
- Ability to interact in a positive and constructive manner
- Ability to prioritize and multitask
*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.
Minimum Requirements
Qualifications/Work Experience:
- Minimum of three years of sales experience.
- Experience in traditional, electronic and web-based sales strategies.
- Proven track record of successful account management/sales in healthcare.
- Excellent verbal and written communication skills.
Education/Licensure/Certification:
- Bachelor’s Degree or higher in Business Administration, Marketing, Communications or related field preferred.
- Current California Driver’s License and proof of insurance.
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"I love working at Miller Children's & Women's Hospital Long Beach because I value working for a company that invests in its employees and the community we serve. From the support and guidance I receive from managers who value my professional and personal growth; to being able to work alongside colleagues who are dedicated to help their patients and families. I feel inspired every day to do the work that I love alongside people who share a similar vision."
