Title: Administrative Assistant

Location: Fountain Valley, CA

Department: Labor & Delivery Services

Status: Full-Time

Shift: Days (8hr)

Pay Range*: $26.48/hr - $38.40/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

This position requires the full understanding and active participation in fulfilling the mission of Orange Coast Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Orange Coast Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities.

The Administrative Assistant I performs a broad range of functions necessary to support the Director and Manager. This position is responsible for supporting the unit environment to maintain smooth functioning and the daily operations. Under the direction and supervision of the Director and Manager, performs in the capacity of a liaison to the various departments, for functions relating to the accurate maintenance, processing, and collection of confidential employee/patient related records and documents. These duties and responsibilities include but are not limited to: confidential monthly management and operation reports, employee competency records, licensure and educational tracking, and other materials essential for accreditation by JCAHO, CLIA, CDPH, CAP and other regulatory agencies. This position provides assistance with general clerical support functions. This includes meeting planning, meeting minutes and agenda, conference calls, ordering supplies, filing, organizing and miscellaneous general clerical functions,special assignments and tasks. Positive interpersonal skills, Microsoft office skills, and phone etiquette are essential for this position, which interacts with physicians, management, Human Resources, staff, nursing, patients, families and vendors.

Essential Functions and Responsibilities of the Job

1. Prioritizes workload effectively.

2. Demonstrates knowledge of the clinical information system.

3. Demonstrates knowledge and understanding of patient privacy rights.Maintains confidentiality of all medical, financial and other sensitive material in printed, electronic or verbal form, which may jeopardize the privacy of patients and or employees.

4. Demonstrates the ability to use good customer service skills by managing and acknowledging patient-family-significant other expectations.

5. Contributes to an effective and safe working environment.

6. Demonstrates tact, sensitivity and discretion.

7. Demonstrates the ability to integrate knowledge of job specific competencies.

8. Ability to be at work and be on time.

9. Ability to follow company policies, procedures and directives.

10. Ability to interact in a positive and constructive manner.

11. Ability to prioritize and multitask.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• Minimum of one (1) year of advanced clerical and/or secretarial experience required

   

• Computer, internet, order entry and word processing experience preferred

• Proficient in medical terminology

Education/Licensure/Certification:

• High School Diploma or equivalency required