Title: Administrative Specialist

Location: Fountain Valley

Department: Utilization Management

Status: Full-time

Shift: Days

Pay Range: $26.48/hr - $38.40/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

An Administrative Assistant is a professional who provides administrative roles that help to facilitate the daily functions and operations of the department. The Administrative Assistant uses computer software to create spreadsheets, manage databases; and prepare presentations, reports, and documents. 

Essential Functions and Responsibilities of the Job 

1. Provides more complex administrative support and project coordination for the department head, managers, and/or staff members to include the following: Answers phones, screens calls, takes messages, and routes to appropriate members/staff.  

2. Manages multiple calendars and schedules/plans meetings.  

3. Coordinates project proposals and recommends updates to department documents. 

4. Schedule meetings, prepare agendas for meetings, and prepare meeting minutes. 

5. Tracking task and project progress 

6. Prepare operational reports e.g., productivity, and JOC data. 

7. Respond to operational team requests. 

8. Organize ShareFile, update and maintain share file folders. 

9. Prepare PowerPoint presentations for meetings as needed. 

10. Runs standard reports including metrics, census, hospitalization, emergency visits, etc. 

11. Demonstrates proficiency in computer navigation and medical/financial databases communications. 

12. Typing up copy for presentations 

13. Prepare JOC presentation and maintain JOC calendar. 

14. Monitor and/or respond to routine email/inquires for others 

15. Performs other duties as assigned. 

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Experience 

• 2+ years’ experience in healthcare setting with data entry, mail processing scheduling and file maintenance with evidence of designing and maintaining computerized databases and spreadsheets.  

• Knowledge of insurance contracts, multi-payer systems and business office operation is preferred.  

• Clinical background preferred.  

• Advanced computer skills in Macintosh and Microsoft Windows environment, including Word, Excel, PowerPoint and Access. 

• Excellent verbal, written and interpersonal communication skills. Must have excellent organizational skills. 
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Education 

• Required: High school diploma or GED. 

• Preferred: Associate or bachelor’s degree 

• Bachelor’s degree in healthcare related field is preferred.