Title: Manager, Admitting

Location: Long Beach, On-Site

Department: Revenue Cycle Management

Status: Full Time

Shift: Day

Pay Range*: $109,470.40 - $164,216.00/annually

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

This position is responsible for the direct supervision of the Admitting staff members who are responsible for all aspects of eligibility verification, authorization requirements, financial counseling, and pre-registration functions.These functions ensure the highest levels of customer satisfaction as well as optimal levels of reimbursement for the Medical Center.

Essential Functions and Responsibilities of the Job

• Provides direction to the Admitting staff in regards to daily operations of the Admitting department.

• Maintains appropriate staffing levels for areas of responsibility.

• Manages the front end revenue cycle through establishment of processes that promote front-end collections.

• Collaborates with clinical department managers, ancillary support managers, and physicians to meet regulatory standards, patient safety goals, and financial requirements.

• Identifies performance improvement opportunities.

• Assists in the development and implementation of departmental procedures that promote staffing productivity and quality assurance standards.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• 2 years of management experience in a healthcare environment

• Knowledge of State Department of Managed Care rules and regulations

• Knowledge of Joint Commission and DHS regulatory requirements

• Knowledge of MHO, PPO worker compensation, and indemnity insurance plans

• Prior customer service related experience

• Strong verbal and written communication skills

Education/Licensure/Certification:

• Bachelor’s degree preferred