Title: Performance Improvement Analyst

Location: Fountain Valley/Hybrid

Department: Performance Improvement

Status: Full Time

Shift: Day

Pay Range*: $29.20/hr - $42.33/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Performance Improvement (PI) Analyst is a hybrid position responsible for remaining current with the various quality reporting programs at MemorialCare Medical Foundation (MCMF).The Analyst must demonstrate ability to navigate medical records, partner with clinical offices to drive performance improvement.

Essential Functions and Responsibilities of the Job

• Responsible for performing concurrent and retrospective reviews of patient medical records for quality improvement

• 2Maintain a thorough understanding of quality measures and quality registry used to monitor patients enrolled in incentive programs.

• Serves as a liaison with clinical staff, validating accurate documentation is obtained and will coincide with quality measure guidelines.

• Reviews clinic performance and provides education and best practice consideration as appropriate

• Conduct patient outreach (letters/phone calls or secure email) to educate and assist with care gaps.

• Be at work and be on time

• Follow company policies, procedures and directives

• Interact in a positive and constructive manner

• Prioritize and multitask

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• A minimum of 3 year of medical office experience.

• Must demonstrate excellent organization skills, and attention to detail.

• Must have reliable transportation and a valid California driver’s license and car insurance.

• Proficiency with the use of Microsoft Office applications, including Excel and Outlook.

• Prior experience in use of Electronic Health Records preferred.

   

Education/Licensure/Certification:

• Medical Assistant certificate required

• High School diploma or GED required