Title: Solution Architect

Location: Fountain Valley, CA / Predominately Remote

Department: Informational Services

Status: Full-Time

Shift: Exempt

Pay Range*: $132,558.40 - $192,192.00/annually

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

MemorialCare’s Enterprise Solution Architects are technology leaders. They drive the technical design of scalable systems for MemorialCare. Enterprise Solution Architects connect MemorialCare’s long-term vision with the business and the technical strategy to build an industry-leading platform. They use deep understanding of distributed systems, algorithms optimization, and healthcare knowledge to build a new category of products intersecting deep learning and computing with industry-leading technologies. They harness groundbreaking technologies and build impactful products and platforms that redefines the capabilities of Medical Doctors and MemorialCare’s healthcare systems.

Solution Architects are responsible for the design and development of high priority requests by leveraging their enterprise IT portfolio knowledge. This ensures the most efficient and sustainable configuration by providing a seamless transition to the application project team. They are responsible for overseeing software development to meet MemorialCare’s architectural and quality expectations, which requires a broad knowledge of applicable software and healthcare processes. Solution Architects work with the business and Information Systems (IS) leadership to understand multi-year road maps and identify architectural initiatives which have the broadest impact.

Solution Architects are responsible for engaging and maintaining a close business relationship proximity for prioritization and satisfaction. They expeditiously and proficiently develop a deep understanding of the demand using pragmatic processes. They mentor colleagues through knowledge transfer and effective communication. Solution Architects work to create technical documents relating to application architecture, design steps, integration processes and testing procedures. They ensure a seamless integration of new and existing systems and eliminate potential problems while maintaining data structure and integrity.

Essential Functions and Responsibilities of the Job

1. Determine the most effective software design strategy for market differentiation and growth

2. Interpret leadership requirements to produce solutions that conform to business requirements

3. Maintain a high proximity to novel concepts within the healthcare space to remain agile and current

4. Maintain great command of financial and contracting policies

5. Advance MemorialCare’s IS software portfolio to meet focal business demands

6. Revolutionize application rationale through critical thinking and decision-based practices

7. Serve as the primary liaison for IS needs to align with strategic service lines

8. Anticipate issues and work to identify and implement solutions or mitigations with relevant stakeholders

9. Maintain cohesion and transparency of IS requests

10. Escalate project risks while providing remediation methodologies

11. Lead architectural discussions

12. Elucidate accurately the core machinery for solutions and effectively executes

13. Evaluate the changing IT environment and communicate technological advancements

14. Provide technical solutions to specific design issues.

15. Develop, analyze, and verify requirements for completeness

16. Provide alternative solutions and recommendations on key options

17. Translate customer needs into planned deliverables

18. Maintain accountability for end-user satisfaction

19. Gather business and technical requirements

20. Translate customer requirements into functional requirements

21. Be at work and be on time

22. Follow company policies, procedures and directives

23. Interact in a positive and constructive manner

24. Prioritize and multitask

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• Minimum 5 years of healthcare operational experience

• Minimum 5 years healthcare information systems experience with a broad understanding of integration technologies

• A minimum of 7 years application experience in relevant Epic module(s) preferred

• Demonstrated proficient knowledge in healthcare system software as it relates to the enterprise IT ecosystem

• Proven adaptability to net new strategic business initiatives through knowledge acquisition

• Demonstrated awareness of high-profile business initiatives and ability to remain agile to maintain operational satisfaction and engagement

• Proven ability to objectively measure key performance indicators for project life cycles by leveraging application expertise

• Demonstrated radical transparency among IT and business relationships with the ability to establish immediate rapport to progress service lines

• Proven critical thinker with the core competencies to dissect problems, design eloquent solutions, and measure both value and financial returns

• Demonstrated robust aptitude in technical writing skills, documentation processes, and leadership exercises

• Dedicated to the healthcare system mission and vision by demonstrating moral and ethical prowess.

• Proven strong interpersonal skills in written and verbal communications with both technical and non-technical personnel required

• Experienced in technical leadership, project management, and working in a team-oriented, collaborative environment

• Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products required

• Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines

• Demonstrated use of effective communication and interpersonal relations across all organizational levels to achieve established goals

• Proven strong interpersonal skills in written and verbal communications with both technical and non-technical personnel required

• Experienced in technical leadership, project management, and working in a team-oriented, collaborative environment

• Proven ability to work independently with all IT service lines to develop best in class solutions

• Demonstrated independent working nature, requiring minimal direction, while collaborating within and across departments

• Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines

• Proven ability in workflow and data analysis and design techniques, including needs assessment, specification development, quantitative methods, planning and gap analysis

Education/Licensure/Certification:

• Bachelor’s degree or an equivalent combination of education and relevant experience

• Epic certification required; cross certification preferred