Title: Operations Manager, RN

Location: Laguna Hills, CA

Department: Intensive Care Unit

Status: Full Time

Shift: Days

Pay Range*: $162,760/yr - $244,108/yr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Manager of ICU is responsible for the overall direction of the Intensive Care Unit Services.  To direct, plan, and develop all aspects of quality of care in collaboration with medical staff leadership to achieve clinical and service objectives, fiscal performance targets, and the strategic plan and service line goals of MemorialCare Saddleback Medical Center.  The Manager has oversight and responsibility for staff performance and competence; performance improvement; staffing patterns; internal and external relationships for the department; communication to Administration; internal and external marketing and program development; education and development of staff; and fiscal management of operational budgets and equipment.  The position is accountable to County, State, and Federal agencies as well as JCAHO for maintaining compliance with all applicable laws, regulations, and standards. 

Essential Functions and Responsibilities of the Job

·Evaluates, plans and implements standards and measurement tools to assess and improve staff and hospital performance, patient care and ensure regulatory compliance.

·Creates an atmosphere of harmony, promoting cooperative behavior and excellent customer service.

·Demonstrates effective leadership principles and communication.

·Exhibits knowledge of accounting principles with understanding of budget development as well as business economics and inventory management.

·Collaboratively functions in cooperation with the leadership team in developing policies and procedures and strategic planning to efficiently and effectively meet the objectives of providing quality care and servicing product lines. 

·Interprets and equitably administer and enforces policies and procedures.

·Maintains effective communication, supporting optimal working relationships to promote teamwork with physicians and all health care providers to establish internal and external customer satisfaction and quality care.

·Motivates, develops, and directs staff, identifying leaders for advancement.

·Utilizes sound principles of Human Resource management in dealing with staff members.

·Accountable for recruitment and retention of nursing personnel.

·Plan and recommend new facilities or equipment as needed to provide patient care.

·Provides oversight for all technology to ensure enhancement of service operations.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

3-5 years of healthcare management experience

Strong communication, interpersonal, and presentation skills

Education/Licensure/Certification:

Current CA RN License required

Bachelor's Degree in Nursing required; MSN or Master's Degree in related healthcare field preferred 

A current certification from the American Heart Association in Basic Life Support (BLS)

A current certification from the American Heart Association in Advanced Cardiac Life Support (ACLS)

A current certification in the National Institutes of Health Stroke Scale (NIHSS)