Title: Project Admin Coordinator - Neonatology

Location: Laguna Hills, CA

Department: UCI/SMMC Neonatology

Status: Full-Time

Shift: Days (8hr)

Pay Range*: $28.35/hr - $41.10/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

This position requires the full understanding and active participation in fulfilling the mission of Saddleback Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Saddleback Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities.

The Project Admin Coordinator provides consulting and overall project management services from start to finish, supporting the Medical Directors, Clinical Director and Managers of the SMC Women’s and Children’s departments. The position applies knowledge of business and applications to research topics, investigates problems or questions, and provides necessary information and resolution. The Project Admin Coordinator manages some or all phases of one or more projects. They function as a key point of contact and are accountable for achieving satisfactory and positive outcomes. The Project Admin Coordinator prepares analytical reports and makes recommendations to management. They interface with finance, accounting, decision support, and other key departments to solve problems and manage projects. This position requires the ability to exercise independent judgment and to follow through on project assignments, maintain records, coordinate, and facilitate daily operations and ensure communication to all hospital contacts and the community.

Essential Functions and Responsibilities of the Job

1. Identifies opportunities for operational efficiencies and collaborates with others for implementation.
2. Uses Lean principles in work processes. Serve as resource for administrative staff working to ensure a highly competent, professional, and effective organization.
3. Prioritizes, tracks, manages, and organizes projects efficiently to accomplish goals set by the leadership of Women’s and Children’s service lines and the organization.
4. Communicates effectively in both written and verbal forms to ensure all needs are addressed.
5. Maintain customer service skills to ensure clear communications between departments and external contacts.
6. Serve as a resource and support for Women’s and Children’s Medical Directors, Clinical Director, Managers and Women’s and Children’s staff.
7. Support daily operations of the Neonatal Intensive Care Unit.
8. Oversee the Neurodevelopmental Clinic Program. Coordinate all aspects of the program, from patient intake to documenting treatment plan and follow-up. Work closely with physicians and occupational therapist to prepare patient evaluation reports.
9. Manage all aspects of successful planning, administration, and execution of childbirth education classes held in-person and virtually. Responsible for maintaining/updating presentations, coordinating schedule and content with instructors, and overseeing the overall operation of the program – which includes managing the registration process in the Event Registration Management system.
10. Responsible for managing all aspects of the Donor Breast Milk Program, which includes policies, ordering of donor breast milk, maintaining accurate records and documentation of donor milk usage, and annual renewal of Tissue Bank License.
11. Support the Lactation Department and oversee outpatient lactation services.
12. Data collection and analysis to support Women’s and Children’s service line performance improvement initiatives.
13. Familiarity with medical terminology
14. Ability to be at work and be on time
15. Ability to follow company policies, procedures, and directives
16. Ability to interact in a positive and constructive manner
17. Ability to prioritize and multitask

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• 1-year experience working in an Acute Care Hospital setter preferred
• Minimum 2 years of administrative assistant experience required
• Familiarity with medical terminology
• Computer literate in spreadsheets, word processing, graphic and managing network files/documents.
• Proficient in EMR, Outlook and Microsoft Office Suite (Word, Excel, PowerPoint)

Education/Licensure/Certification:

• Associate degree or higher in Computer Science, Business Administration, or another related field preferred