Title: Scheduler II

Location: Laguna Hills

Department: Breast Center

Status: Full-time

Shift: Days

Pay Range: $24.01/hr - $34.81/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Purpose Statement / Position Summary

This position requires the full understanding and active participation in fulfilling the mission of Saddleback Memorial Medical Center.It is expected that the employee demonstrate behavior consistent with the core values.The employee shall support Saddleback Memorial Medical Center’s strategic plan and the goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to: Customer Service, Patient’s Rights, Confidentiality of Information, Environment of Care and MemorialCare initiatives.

The Scheduler II coordinate the daily schedules within the Breast Center.This position is responsible for coordinating and communicating activities between patients, technologists, and Radiologists within the Breast Center and managing the overall flow of patient care.In addition, this position is responsible for the accurate maintenance of patient records and data entry associated with the end to end scheduling process of all Breast Center patients.Lastly, this role also assists with uploading patient medical records into the PACS system and updating the patient medical record for distribution to other facilities, patients, physicians, as requested.

Essential Functions and Responsibilities of the Job

1. Facilitates smooth and efficient department operations and daily patient schedules.
2. Maintains accurate medical records and maintains confidentiality in accordance with all rules and regulations.
3. Utilizes computerized technology to update medical records, with patient results, schedule patient appointments, and address any other requests by requesting Physicians or Technologists.
4. Consistently provides patients, family and visitors with information regarding examinations performed or scheduled within the Breast Center.
5. Answers phone calls routed through the Breast Center and provides general information to al callers and expedites requests efficiently.
6. Ability to be at work and be on time.
7. Ability to follow company policies, procedures and directives.
8. Ability to interact in a positive and constructive manner.
9. Ability to prioritize and multitask.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Experience

• 1 Year experience as a patient scheduler in an outpatient medical office setting preferred
• Knowledge of Breast Center / General Medical terminology preferred
• Proficient in data entry and Microsoft Office Suite Excel, Word, and Outlook

Education

 High School graduate or equivalent preferred