Title: Chief Executive

Location: Long Beach, CA

Department: Administration

Status: Full-time

Shift: Day

Pay Range*: $/annually

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Chief Executive provides leadership, direction, planning, and oversight of MWCH’s hospital operations and growth. The CAO of MMWCH establishes the strategic direction for the medical center, guided by and supportive of the MemorialCare strategic plan; develops and implements tactics to achieve the strategic plan, and does so while ensuring the most effective use of clinical, operational, and financial resources; creates a culture of partnership between governance, medical staff leadership, local and health system leadership; and partners with MCMF to execute on integrated delivery systems strategy for the care and management ofthe patients and communities that MWCH serves.

Essential Functions and Responsibilities of the Job

§Creates a strategic vision and plan forwomen’s and children’s services in the LA and Orange County markets that is supportive of and integrated with the MemorialCare strategic plan. 

§Appropriately assesses strategic opportunities to enhance the facility’s market position to better care for our patients and communities. 

§Monitor, assess, and enhance operational processes to meet or exceed key hospital objectives and metrics, adhering to and driving exceptional standards in healthcare delivery. 

§Uses a data-driven approach to assessing and designing solutions, and resists acting exclusively on anecdotal feedback.

§Establishes and evolves key operational indicators and operational tactics and systems to achieve best practice performance in clinical, operational, and financial indicators.

§Creates and socializes a strategic vision and plan for women’s and children’s services in the LA and Orange County markets that is supportive of and integrated with the MemorialCare strategic plan.

§Organizes and analyzes data in decision making to develop action plans that deploy bed practices to drive overall performance.

§Identify and develop growth strategies with financial rigor to achieve growth goals to better serve our patients and communities.

§Manage budgeting, staff productivity, key contracts, and operational accountability across key service lines. 

§Understands financial indicators/levers and delivers revenue and cash flow at or above budget, in light of an increasingly challenging healthcare economic environment (e.g., pursues incremental and significant improvements in productivity and revenue generation). 

§Critically and logically evaluates strategic and operational alternatives to select tactics that mitigate cost risk and maximize revenue potential (e.g., prioritizing capital investment based on ROI, physician relationships, safety, etc.) 

§Builds a culture of transparency, authenticity, and partnership consistent with MemorialCare values.

§Be a visible, present leader who engages employees across the organization and promotes a supportive culture built upon trust; focuses on workforce development initiatives.

§Maintains effective employees, medical staff, community, and Entity Board relations. Promotes positive community contacts and relationships. Serves as the leadership liaison between medical staff leadership, Board members and MHS and system leaders. 

§Creates a culture of partnership and collaboration with medial staff that results in broad physician engagement. Helps identify, develop, and support leadership for key clinical programs (for both established and yet to be developed.) 

§Develop and articulate a physician alignment strategy to successfully engage medical staff and community physicians. Foster a culture of trust and partnership with physicians. Engage with physicians in strategic development. Works with physicians to ensure that clinical workflows are efficient, patient/quality center, and flexible to improve the physician work experience.

§Partners with MCMF leadership to build clinical capacity for care delivery in the Los Angeles and Orange County service areas. 

§Engages the entire organization to prioritize quality, by identifying and applying best practices, and ensuring continuous improvement in performance on Quality, Safety, Patient Experience, and Service Bold Goals.

§Builds a highly collaborative, performance focused senior leadership team that exemplifies loving, servant leadership. 

§Establishes MWCH as a leader within the broader healthcare community locally, regionally and at the statewide level.

§Develop structures/councils involving physicians and other key stakeholders, to develop and implement strategic initiatives. Form a robust leadership structure that encourages collaboration and eliminates silos. 

§Lead the daily operations of the medical center to ensure top-notch quality, safety, caregiver engagement, provider collaboration, and exceptional patient experience. 

§Establishes a synergistic culture between MWCH and the other MemorialCare hospitals by balancing system level integration and resources with unique local needs and workflows. Provides sound decision making in the execution of the budget to achieve the target net income and cash flow. 

§Partner with system Clinical institute leaders to define, develop, and maintain MWCH clinical institutes to build true Centers of Excellence. 

§Working in close partnership with philanthropy to integrate philanthropic development into the overall strategy, and to drive best in class philanthropic results. Enthusiastically participates in and helps lead donor-facing activities. Directs management to ensure compliance with all regulatory requirements. 

§Actively participates in advocacy efforts through sanctioned vehicles.

§Exercises necessary, appropriate authority and accountability for the operations and long-range planning for MWCH and other associated health services business entities.

§Displays strong business acumen, a sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex, nuanced, definitive decisions. 

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

§  5 – 10 years of progressive experience as a healthcare executive, CEO or COO experience preferred

§  Working knowledge and familiarity with tertiary care and academic programs

§  Understands and supports unique dynamics of obstetrics and pediatrics. Builds trust with OB and pediatric providers.

§  Experience building new hospitals or leading large projects is a plus.

§  Proven success in high-reliability organizations (HRO) and safety culture

§  Clinician background (MD) would be valuable but not required.

§  Experience or understanding of hospital obstetrics and women's health services required.

§  Minimum requirement to have collaborated with physicians and governance at an executive level with positive results.

Education/Licensure/Certification:

§  MBA or comparable graduate degree

§  MD experience preferred.