Patient Throughput Supervisor
Location: Long Beach, California
Schedule: Full-time
Shift: Full-time
Job Listing: LON015506
Title: Patient Throughput Supervisor
Location: Long Beach, CA
Department: Central Staffing Coordination
Status: Full Time
Shift: Nights (12hrs)
Pay Range*: $66.32/hr - $99.47/hr
MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.
Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.
Position Summary
Clinically focused leadership position responsible for directing all capacity management and patient flow activities by triaging patients and making bed assignments including direct admissions, emergency department, post anesthesia care, internal transfers, and discharges. Functions as the in-house decision maker for decisions related to patient throughput therefore strong leadership, conflict resolution, and critical thinking skills are essential. Responsible for ensuring bed availability algins with anticipated demand, and patients are placed in the appropriate level of care from the point of admission, based on diagnosis, acuity, physician orders, and patient throughput needs.
Essential Functions and Responsibilities of the Job
Leads all throughput and patient throughput and bed placement related activities.
Partners with Nursing (Inpatient units, ED, Care Coordination) and Ancillary Department Leadership on patient placement decisions in collaboration with Director, Throughput Operations.
Collaborates with physicians on patient placement strategies and decisions in collaboration with campus Medical Leadership.
Escalates throughput barriers for resolution to Sr. Leadership.
Participates in quality, safety, and risk management initiatives.
Leads performance improvement initiatives, chart reviews, and data collection.Performs other duties as assigned.
*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.
Minimum Requirements
Qualifications/Work Experience:
5+ years of progressive experience in hospital operations, bed management, or patient throughput required
At least 2 years in a leadership or supervisory role (charge nurse, flow coordinator, transfer center, or equivalent)
Demonstrated experience in:
- Real-time capacity management in acute care settings
- Admission, discharge, and transfer (ADT) optimization
- Emergency department boarding reduction strategies
- Escalation management and surge planning
Education/Licensure/Certification:
Bachelor of Science in Nursing (BSN) required; Master’s degree (MSN, MHA, or MBA) strongly preferred
Current California Registered Nurse (RN) license required
Current Basic Life Support (BLS) for Healthcare Providers required
Current Advanced Cardiovascular Life support (ACLS) for Healthcare Providers required
Certification in patient flow, case management, or nursing leadership preferred (e.g., CMAC, NE-BC, CPHQ)
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At MemorialCare, I have felt supported and recognized for my contributions. Bigger than my career ambitions is the feeling of family and community at MemorialCare which plays a significant part part in my life.”
Mary Haft, MSN, RN, RNC-NIC Clinical Supervisor NICUNICU, Orange Coast Medical Center View All RN Opportunities
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