Title: Medical Assistant Float

Location: Mission Viejo, CA

Department: Pharmacy Specialty Clinics

Status: Full time

Shift: Days (8hr shift)

MA Level 1 – 0 to 2 year of Experience Pay Range: $22.89/hr - $33.18/hr

MA Level 2 – 2+ years of Experience Pay Range: $25.22/hr - $36.57/hr

$2,500 signing bonus available to external hires new to MHS employment, contingent upon satisfaction of employment requirements.

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

Responsible for the front office duties of all medical practices as assigned and/or supports clinical care team members with the delivery of patient care in accordance with Medical Assistant Scope of Practice.

Essential Job Outcomes

·Meet ambulatory Medical Assistant clinical competencies.

·Follow standard work for patient care processes.

·Room patients, obtain and document vital signs, and perform point‑of‑care testing (e.g., INR, glucose) as needed. Assess patients for urgent medical needs and notify the provider appropriately.

·Under pharmacist supervision, administer medications (e.g., insulin, flu vaccine) and perform monofilament foot exams and retinal photography.

·Maintain effective and organized systems to ensure:
a. Timely patient flow
b. Adequate room supplies
c. Proper instrument maintenance
d. Adherence to infection control, universal precautions, and proper PPE use
e. Availability of all necessary reports and information in the Electronic Health Record
f. Completion and maintenance of required logs and routine checks

·Provide patient instructions as ordered by the provider.

·Implement provider orders and components of the teaching plan as directed by licensed care team members.

·Schedule appointments according to department guidelines.

·Review provider schedules for accuracy, correct scheduling errors promptly, and notify the supervisor of any issues or concerns.

·Ensure documentation is accurate, complete, timely, and reflective of the patient’s plan of care.

·Demonstrate ongoing development of clinical expertise and maintain current knowledge of healthcare trends relevant to ambulatory practice.

·Participate in activities that improve the standard of care and enhance ambulatory clinical practice.

·Monitor the EHR in‑basket continuously and process items accordingly.

·Adhere to all organizational policies and procedures.

·Perform additional duties as requested by management within the MA scope of knowledge and ability.

·Other duties as assigned.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years 20 experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements 

Experience

• Two (2) years’ experience in ambulatory care environment preferred.

        ·      Requires the ability to work in settings involving potential exposure to blood and bodily fluids

Education

• High School graduate or equivalent required.
• Certificate from Accredited Medical Assistant Program required.
• Phlebotomy Certification preferred.
• BLS for Healthcare Provider required.
• Billingual English/Spanish preferred.