Title: Manager, Sourcing Operations

Location: Fountain Valley/Predominantly Remote

Department: Supply Chain Analytics

Status: Full Time

Shift: Exempt

Pay Range*: $118,622.40 - $177,902.40/annually

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Sourcing Operations Manager leads the operational engine that enables Strategic Sourcing to run efficiently, compliantly, and consistently. This role owns the day-to-day processes, governance, reporting, tools, and cadence that drive sourcing execution—from intake to contract award to implementation—while ensuring alignment with policy, stakeholder expectations, and performance standards. The Manager partners closely with Sourcing, Legal, Finance, and key business/clinical stakeholders to improve cycle time, strengthen controls, and increase adoption of contracted suppliers.

Essential Functions and Responsibilities of the Job

• Own and continuously improve the sourcing intake process, ensuring requests are complete, prioritized, and aligned to strategy and policy.

• Establish and manage the sourcing operating cadence (pipeline reviews, project tollgates, stakeholder updates, escalation paths).

• Build and maintain standard work (SOPs, templates, playbooks, checklists) that drive consistent execution.

• Serve as a point of accountability for issue resolution and escalations, ensuring timely decisions and clear communication.

• Lead process improvement initiatives that reduce cycle time, eliminate rework, and strengthen compliance (Lean/Six Sigma mindset preferred).

• Define and monitor key operational KPIs (e.g., cycle time, throughput, savings validation readiness, adoption, stakeholder satisfaction).

• Create scalable processes for RFx execution support, competitive bids, supplier onboarding, and contract routing.

• Own sourcing operations reporting and dashboards (e.g., pipeline, savings, contract coverage, compliance/adoption).

• Partner with analysts/IT to optimize procurement systems (ERP, eSourcing, CLM, P2P, contract repository).

• Ensure data integrity: supplier master, contract metadata, category taxonomy, and project tracking accuracy.

• Translate insights into actions—identify bottlenecks, risks, and opportunities and drive mitigation.

• Coordinate cross-functional handoffs (Sourcing → Legal → Finance → Operations) to ensure contracts and sourcing decisions move efficiently.

• Ensure required documentation is captured: business case, approvals, risk reviews, supplier due diligence, pricing exhibits.

• Support contract implementation readiness (communications, enablement, compliance tracking, supplier performance setup).

• Partner with stakeholders to increase contract utilization and reduce off-contract spend through governance, communication, and tracking.

• Coordinate implementation plans for key awards, including supplier onboarding, ordering enablement, and end-user guidance.

• Facilitate supplier performance reviews and ensure corrective action tracking when needed.

• Ensure sourcing activities align with internal policies and external requirements (e.g., privacy/security, insurance, credentialing, regulatory).

• Support vendor risk management coordination (security assessments, BAAs, insurance requirements, credentialing).

• Maintain audit-ready documentation for sourcing events, approvals, and contract records.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• Minimum 5 years of experience in strategic sourcing, procurement operations, supply chain operations, contract management, or related field.

• Demonstrated experience building and managing operational processes, workflows, and governance structures.

• Strong project management, organizational, and stakeholder management skills.

• Advanced proficiency in Microsoft Office, with strong emphasis on Excel and reporting.

• Strong written and verbal communication skills.

• Ability to coordinate detailed presentations, product trials and implementations.

Preferred:

• Healthcare or other regulated industry experience.

• Experience with eSourcing, CLM, ERP or P2P systems (e.g., Cobblestone, Coupa, PeopleSoft, Ariba, Jaggaer, Ivalua, SAP, Workday).

• Lean / Six Sigma or continuous improvement experience.

Education/Licensure/Certification:

• Bachelor’s Degree (BA/BS) from an accredited university or equivalent combination of education and experience.

• Professional certifications (CPSM, CIPS, PMP, CSCP), preferred.