Title: Care Associate

Location: Long Beach, CA

Department:Todd Cancer Institute

Status: Full time

Shift: Days (8hr shifts)

Pay Rate: $23.00/hr - $31.57/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary:

The Care Associate is responsible for a broad range of support services to ensure efficient patient operations, including assisting professional staff in direct patient care, scheduling patient visits, triaging patient and family inquiries, maintaining patient information, maintaining supplies, preparing required reports, and providing other support as requested, at the Todd Cancer Institute at Long Beach Memorial Medical Center.

• Assists with administrative tasks and office operations. Manages electronic health record-related work related to scheduling and maintaining organized front desk operations.

• Performs assigned duties to support patient care.

• Provides services related to triaging telephone calls, managing work queues, and handling fax folders. This requires effective communication, both written and verbal, and prompt/courteous handling of all telephone calls. 

• Contributes to a positive, productive environment that creates a supportive work environment. 

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.